1. Overview

FiatVera ("we," "our," "the Service") is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use our medical bill analysis tool.

2. Information We Process

Medical Bill Data

When you upload a medical bill, we process the following information to perform our analysis:

Billing codes (CPT, ICD-10, HCPCS)
Charge amounts
Provider names and addresses
Date of service
Any other information visible on the uploaded document

We do not permanently store your uploaded medical bills. Bills are processed in real-time using AI and are discarded immediately after analysis is complete. We do not save the uploaded files, extracted personal health information, or patient identifying details.

Anonymized Aggregate Data

We may retain anonymized, aggregate data from analyses to power our public billing database. This data includes:

Hospital/provider names and locations
CPT codes and associated charges (without patient information)
Types of billing errors detected
Charge-to-Medicare-rate ratios

This anonymized data cannot be used to identify any individual patient. It is used to track billing trends and provide public transparency into hospital pricing.

Usage Data

We may collect basic, non-identifying usage information such as:

Pages visited and features used
Browser type and device information
Referring website

We do not use tracking cookies for advertising purposes.

3. How We Use Information

Information is used solely to:

Perform medical bill analysis and generate audit reports
Generate dispute letters and phone scripts
Maintain and improve the Service
Build our anonymized public billing database

4. Information Sharing

We do not sell, rent, or share your personal information or medical bill data with third parties.

We may share information only in these limited circumstances:

AI Processing: Your uploaded bill is sent to our AI provider (Anthropic) for analysis. This processing is covered by their data processing agreements and the data is not retained by the AI provider.
Legal Requirements: If required by law, subpoena, or court order.
Anonymized Data: Aggregate, non-identifying billing data is made publicly available through our billing database.

5. Data Security

We use industry-standard security measures including encrypted data transmission (TLS/HTTPS) and secure processing environments. However, no system is completely secure, and we cannot guarantee absolute security of your data during transmission.

6. Data Retention

Uploaded bills: Deleted immediately after analysis
Analysis results: Available only during your active session; not stored server-side
Anonymized aggregate data: Retained indefinitely for the public billing database
Usage data: Retained for up to 12 months

7. Your Rights

Since we do not store personal medical information, there is generally no personal data to request, modify, or delete. For questions about any data we may hold, contact us at support@fiatvera.com.

8. Children's Privacy

The Service is not directed at children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent update at the top of this page.

10. Contact

For privacy-related questions or concerns, contact us at support@fiatvera.com.